I am a Senior Customer Experience Advisor at a software company in Austin, Texas, one of the coolest towns on earth. This blog represents the scope of my thoughts and musings on my work in Customer Advocacy, Customer Experience strategy, building online communities, social media and marketing, corporate and personal branding and the more personal sides of my life. I am the student to my two little girls. I practice vinyasa yoga and am the consumate student of many subjects. I am blessed with amazing friends and a network of brilliant and creative associates.
